Privacy Policy

Effective Date: November 20th, 2025

Odette Confectionery (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our website, place an order, or contact us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Voluntarily Provide

When you:

  • Place an order

  • Submit an inquiry

  • Request a quote

  • Join our email list

  • Fill out a form

  • Contact us directly

We may collect:

  • Name

  • Email address

  • Phone number

  • Event dates/details

  • Delivery/pickup preferences

  • Order information

  • Any message you include

B. Automatically Collected Information

Our website (hosted by Squarespace) automatically collects certain data for functionality and analytics, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website links

  • General location (city/state level only)

This data is used to improve website performance and customer experience.

Squarespace’s privacy practices apply to any automatically collected data. You can read their policy at:
https://www.squarespace.com/privacy

C. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Site functionality

  • Security

  • Traffic analytics

  • Remembering user preferences

You may disable cookies in your browser settings, but doing so may affect site performance.

2. How We Use Your Information

We use your information to:

  • Process and confirm orders

  • Communicate about your order or inquiry

  • Provide customer support

  • Respond to messages or quote requests

  • Send updates or promotional emails (only if you opt in)

  • Improve our website and services

  • Comply with legal requirements (including HCHFA guidelines)

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

We may share your information only with:

  • Service providers necessary for website functionality (Squarespace, payment processors, Google Workspace)

  • Legal authorities if required by law, court order, or compliance obligations

We do not sell or rent your data.
We do not share information with advertisers or external marketing companies.

4. Email & Newsletter Communications

If you join our mailing list, we may send:

  • New flavor announcements

  • Limited releases

  • Event updates

  • Seasonal pre-order information

You may unsubscribe at any time by clicking the link in any email or contacting us directly.

We do not use purchased or third-party email lists.

5. Data Security

We take reasonable measures to protect your information, including:

  • Secure website hosting (Squarespace SSL)

  • Payment data encrypted through our payment processor

  • Email communication secured through Google Workspace

  • Limiting access to personal information

However, no internet-based service is ever 100% secure, and we cannot guarantee absolute protection.

6. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors. If such information is discovered, it will be deleted promptly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your data

  • Opt out of marketing emails

To request updates or deletion, contact us at:
team@odetteconfectionery.com

8. Third-Party Links

Our website may link to external sites (such as social media pages).
We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions about this policy or would like more information, please reach out:

team@odetteconfectionery.com
Layton, Utah